Terms and Conditions
Introduction
Welcome to Surelle Supply, LLC. By accessing or using our website, services, and wholesale catalog, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding. If you do not agree with any part of these terms, you should not use our website or services.
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Company Information
Surelle Supply, LLC
111 Town Square Place, Suite 1201 #1037
Jersey City, NJ 07310
info@surellesupply.com | 
888-997-3994
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Use of Website
1. The content of this website is provided for general information and wholesale inquiry purposes only.
2. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense under applicable New Jersey and U.S. law.
3. You agree not to misuse this website for fraudulent, illegal, or unauthorized purposes.
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Wholesale Accounts & Catalog Access
• Our products and prices are not listed publicly online. Clients must contact us directly to request a catalog and price list.
• We reserve the right to verify business information and approve or deny catalog access at our discretion.
• Prices are subject to change without prior notice.
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Orders, Payment, and Shipping
• All orders must be confirmed in writing (email or purchase order).
• Payment terms will be provided upon approval of your wholesale account.
• Shipping costs, timelines, and carriers will be communicated prior to order confirmation.
• Risk of loss passes to the buyer once goods are shipped.
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Returns & Refunds
At Surelle Supply, LLC, we want every transaction to be smooth and worry-free. To remain compliant with New Jersey Division of Consumer Affairs standards:
• Eligible items may be returned within 30 days of delivery.
• Products must be unused, in their original packaging, and accompanied by proof of purchase.
• Please contact us before sending any returns. Unauthorized returns may not be accepted.
• Return shipping costs are the customer’s responsibility unless the return is due to an error on our part.
• Refunds will be processed within 7 business days after inspection and issued via the original payment method.
• Non-returnable items include:
• Personal care and hygiene products
• Opened consumables (vitamins, supplements, food-related items)
• Clearance or final-sale items
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Intellectual Property
• All content on this website, including logos, text, images, and product descriptions, is the property of Surelle Supply, LLC and protected under U.S. copyright and trademark law.
• You may not reproduce, copy, or distribute our materials without written consent.
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Limitation of Liability
To the fullest extent permitted under New Jersey and federal law:
• Surelle Supply, LLC shall not be liable for indirect, incidental, or consequential damages arising from the use of our website, catalog, or products.
• Nothing in these Terms and Conditions shall exclude liability for fraud, fraudulent misrepresentation, death, or personal injury caused by negligence.
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Governing Law
These Terms and Conditions are governed by and construed under the laws of the State of New Jersey. Any disputes shall be resolved exclusively in the state or federal courts located in Hudson County, NJ.
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Changes to Terms
Surelle Supply, LLC reserves the right to update or amend these Terms and Conditions at any time. Updates will be posted on this page with the “Last Updated” date.
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Contact Us
If you have any questions regarding these Terms and Conditions, please reach out:
888-997-3994
Surelle Supply, LLC, 111 Town Square Place, Suite 1201 #1037, Jersey City, NJ 07310